Effective date: July 5, 2026. Interim version pending attorney review; this page covers the TandemLink websites only — client service data is governed by each firm's signed agreement.
These Terms of Use ("Terms") govern your access to and use of tandemlink.net and the TandemLink support application at support.tandemlink.net (together, the "Sites"), operated by TandemLink LLC ("TandemLink," "we," "us"). By accessing the Sites, you agree to these Terms. If you do not agree, do not use the Sites.
The Sites provide information about TandemLink and a support channel for existing clients. The TandemLink integration service itself — including any processing of payroll, enrollment, or benefits data — is provided solely under a separate written service agreement between TandemLink and each client (the "Service Agreement"). If there is any conflict between these Terms and a Service Agreement, the Service Agreement controls with respect to the service.
Support accounts are issued by TandemLink to authorized personnel of its clients. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly at hello@tandemlink.net of any suspected unauthorized use. We may suspend or terminate accounts at our discretion, including for violation of these Terms.
You agree not to:
The Sites and their contents — including text, graphics, logos, and the TandemLink name and marks — are owned by TandemLink LLC or its licensors and are protected by intellectual property laws. Except for viewing the Sites for their intended purpose, no license or right in the Sites or their contents is granted to you. You may not use the TandemLink name or marks without our prior written consent.
If you send us ideas, suggestions, or feedback about the Sites or our services, you grant us a perpetual, irrevocable, royalty-free right to use them without restriction or compensation to you.
The Sites may link to third-party websites or services. We do not control and are not responsible for their content or practices. Links do not imply endorsement.
THE SITES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Content on the Sites is for general information only and does not constitute legal, tax, benefits, or compliance advice. We do not warrant that the Sites will be uninterrupted, error-free, or secure.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TANDEMLINK LLC AND ITS MEMBERS, OFFICERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SITES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). Liability arising under a Service Agreement is governed exclusively by that agreement. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You agree to indemnify and hold harmless TandemLink LLC from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of the Sites.
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-laws principles. Any dispute arising out of these Terms or the Sites will be resolved exclusively in the state or federal courts located in Ohio, and you consent to their jurisdiction.
We may update these Terms from time to time. The effective date above reflects the most recent version. Continued use of the Sites after changes are posted constitutes acceptance of the updated Terms.
TandemLink LLC hello@tandemlink.net