Support

Help that knows your setup.

Support runs through a structured ticket app, so the operator who picks up your issue already has your client, area, and severity in front of them.

Signed-in clients

Open a ticket in the support app

Sign in with your existing portal credentials — structured intake means no back-and-forth just to route it.

Go to support.tandemlink.net →

What to expect

1Pick the client, area, and severity — no free-text subject to keep PHI out.
2The right operator picks it up and works it in a threaded view.
3You get status updates until it's resolved — no email black holes.

Not a client yet? hello@tandemlink.net · 718-208-4562